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Welcome to the hosting services customer support area

From here, you can access on-line help by selecting a topic from the help menu, or connect to an on-line service, using one of the options below.


All hosted e-mail users can access their messages via secure WebMail, from most devices with an Internet connection.

Access WebMail here

Hosting customers' service PowerPanel

If you are a nominated technical contact for your company, you can log into your hosting services control panel here.

Access your PowerPanel here

Support call logging

Nominated technical contacts can log support calls and check on their progress. Every support call is allocated a unique reference number to allow Hi-Peak Internet support staff and customers to manage them easily.

Access Support call logging here

Select an item from the help menu on this page for instructions and 'how to' guides on using our hosting services.