Go to main page content

You are viewing this page with a web browser which doesn't support some of the features used in this web site. This is probably because it is an old or non-standard browser. We recommend using a current and standard web browser to ensure the best results when viewing this site.

System administrators can configure the general anti-spam measures for a domain and for individual e-mail users via the PowerPanel:

Setting the Protection Level

There are four different levels of protection that you can assign depending on how strict you want to be with your email:

  1. Basic Protection
    Your default setting. This is the minimum amount of protection that will only block known viruses.
  2. Low Protection
    This will block some of the most obvious spam emails.
  3. Medium Protection
    This is a more effective level and will combat obvious spam emails and some additional spam emails.
  4. High Protection
    This is the most secure setting for not allowing Spam to come through, but is more likely to generate 'false positives'. It should be used in conjunction with whitelists.

To set the protection level:

  1. Login to your PowerPanel.
  2. In the Domain drop-down box, select the domain you wish to configure and then click on the Go button.
  3. Click on the Anti-Spam tab.
  4. Set the Auto-filter and Protection Level options for each mailbox and then click on the Update button.


^ Back to top

Whitelists / Blacklists

  1. Login to your PowerPanel.
  2. In the Domain drop-down box, select the domain you wish to configure and then click on the Go button.
  3. Click on the Anti-Spam tab.
  4. Enter an e-mail address or domain in the Add New Email Address/Domain box.
  5. Select Whitelist or Blacklist from the Action drop-down list.
  6. Clisk on the Update Black/White List button.


^ Back to top